Service Fulfillment Policy

Current prices for BBauto paid services (GEL). Payment is processed through the platform; vehicle purchase prices are not included.

• VIP promotion: 1 GEL/day — 30 GEL for a 30-day package
• Premium promotion: 2 GEL/day — 60 GEL for a 30-day package
• Expertise Service: 200 GEL (flat fee per request)

Once your payment is confirmed and your Listing is approved, promotion is applied automatically and your Listing receives priority placement immediately. It remains active for the duration of the plan you purchased, after which it reverts to standard placement unless renewed.

After payment, here is what to expect:

1. Confirmation — you will receive confirmation that your Expertise Service request has been received.
2. Scheduling — BBauto's support team contacts you to coordinate access to the vehicle and confirm the inspection details.
3. Inspection — our inspector carries out the technical, mechanical, and body assessment.
4. Certificate — a verified inspection certificate is issued to you digitally. Typical turnaround time awaits confirmation by the operations team.

If the vehicle becomes unavailable for inspection for reasons within BBauto's control (for example, the seller withdraws access), we will contact you to reschedule or, if that is not possible, process a refund under our Refund and Cancellation Policy.

BBauto does not handle, arrange, or guarantee delivery, transport, or handover of any vehicle. Once a Buyer and Seller agree on a sale, all arrangements for payment, inspection (beyond the optional Expertise Service), transfer of ownership, and physical delivery of the vehicle are made directly between them, under their own agreement and at their own responsibility.

Questions about a pending Expertise Service or Listing Promotion can be sent to support@bbauto.ge.